Sat 27 Oct 2007
Tired of bumpy ambulance rides? Interminable wait times in Emergency? Trips to local Walk-In Clinics only to find that they’re open, but no longer accepting patients?
Well, there’s a free service available here in Ontario that precious few people seem to know about. It’s called Telehealth Ontario, and they do a wonderful job, but a lousy job of promoting themselves. So it’s up to me to spread the word, it seems.
The concept is simple. Hire a bunch of registered nurses and give them telephones. When people wake up only to find themselves covered in inexplicable purple spots, they have but to phone one of these wonderful nurses to render the spots explicable. Did I mention that it’s free?
I have availed myself of Telehealth Ontario on several occasions. I’ve called when my wife has been sick, when my daughters have been sick, and when I once accidentally stubbed my toe on a door and my toenail fell off. On each instance the nurse who answered the phone was unfailingly polite and thorough. I was asked to answer many questions, during which the nurse assessed the level of emergency. Afterward she issued her advice, and I’m happy to report that all of us got better, and I grew a brand new toenail, which promptly fell off as well (I am currently on my third). It may well be that all of us would have gotten better without the assistance of the nurses, but the reassurance provided was incalculable.
The number to call is 1-866-797-0000.
The next time you’re sick, call it.
You’ll feel better afterward.
October 27th, 2007 at 8:15 pm
Hi Joe,
I have used Telehealth as well and found the nurses wonderful but…. big but… they could not tell me to stop a medication that did not agree with me big time. Only a doctor could do that and the nurse I spoke with told me that 6% of the people taking that medication had those symptoms and it was up to me to decide. Since it was the week-end, I had to wait until Monday (or go to Emergency that Saturday) to find out whether I should stop taking it or not. Soooo, yes, I agree with you, the nurses are wonderful but they, unfortunately, cannot make certain decisions and that is too bad because I am sure they are as knowledgeable as some doctors if not more:-).
October 27th, 2007 at 9:54 pm
you’re back!?
well, i have some reading to catch up on.
for a while i couldn’t load your site…
at all
October 27th, 2007 at 11:56 pm
Hi Joe,
Reading your blog daily now so I feel like I’m keeping up with your news. Hope you haven’t had to call telehealth Ontario recently? Used it myself once when Lana fell smack onto her face and I thought her nose was broken - not, thank goodness. Anyway, congrats again on the new job, looking forward to hearing all about it. Wish we were coming to visit in Nov. like the folks. Enjoy them, we sure are. Catch ya later, I’ll keep reading
October 30th, 2007 at 9:09 am
Mireille: That is a drawback, but still I find they give good advice. I don’t go to them expecting them to diagnose; only doctors can do that.
Mai-ling: Yes, the site self-destructed a while back; it’s only just now getting on its feet again. Sorry about that!
Lil’ Sis: About time you started reading regularly!
April 26th, 2008 at 5:48 pm
man, thanx for posting this, my step dad and i were out and he was in a dirbiking accident and is pretty fucked up. Thanx to this number I called a nurse and it brought him out of his delusional state and convinced him to go to the hospice when i couldnt. thanks again.
April 26th, 2008 at 8:20 pm
Glad it helped, Mike. Hope your stepdad recovers okay!